Privacy Policy

At FLIXSAVE, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the type of information we collect, how we use and store it, and the steps we take to ensure your data remains secure.

1. Information We Collect

When you sign up for our streaming packages, we may collect the following personal information:

  • Personal Identification Information: Name, email address, billing address, and payment details.
  • Account Information: Login credentials (email and password), account preferences, and usage history (e.g., streaming activity, device usage).
  • Payment Information: Details related to your chosen payment method for subscription services.
  • Communication Information: Any information you provide when you contact us for customer support or inquiries.

2. How We Use Your Information

We use the information we collect to provide you with a seamless streaming experience and enhance our services. Specifically, we use your information to:

  • Process payments and manage your subscription to our streaming packages.
  • Provide access to the streaming platforms included in your package (e.g., Netflix, Hulu, Amazon Prime).
  • Communicate with you about your account, subscription details, and customer support issues.
  • Improve our services by analyzing user activity and preferences.
  • Ensure the security of our platform and prevent unauthorized access to your account.

We will not sell, rent, or share your personal information with third parties without your explicit consent, except as required by law or as necessary to provide the services you’ve signed up for (e.g., sharing payment information with our payment processors).

3. How We Protect Your Information

We take your privacy seriously and implement the following measures to protect your data:

  • Encryption: All personal and payment information is encrypted using industry-standard SSL technology during transmission.
  • Secure Servers: We store your data on secure servers and restrict access to authorized personnel only.
  • Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.
  • Account Protection: You are responsible for keeping your login credentials confidential. We recommend using strong, unique passwords and updating them regularly.

4. Your Data Rights

You have the right to:

  • Access and Update: Review and update your personal information at any time by logging into your account.
  • Data Deletion: Request the deletion of your account and any associated personal information. Please note that some data may need to be retained for legal or transactional purposes.
  • Consent Withdrawal: Withdraw your consent to the collection and processing of your personal information. This may affect our ability to provide services to you.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our website functionality. Cookies help us remember your login details, track user preferences, and deliver personalized recommendations.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some features of our website.

6. Third-Party Links and Services

Our platform may include links to third-party websites or services, such as the streaming platforms we offer (e.g., Netflix, Hulu). We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page, and we will notify you by email if there are significant updates. Please review this Privacy Policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact our customer support team at hello@flixsave.com